Delivery takes between 7 and 14 days.

You can contact customer service by sending an email to support@urbangetup.com

We accept payments by credit card, PayPal, Klarna, and bank transfer.

ders can only be changed or canceled within one hour of receiving the order. Please contact our customer service as soon as possible.

After shipping, you will receive a tracking number via email that you can use to track your package online.

Please use our size chart for exact measurements.

Our sizes mostly run true to size. For exact measurements, please refer to the size chart on the product page.

Yes, we ship worldwide. Delivery times may vary depending on the country.

Please contact our customer service within 7 days with photos of the item. We will resolve the issue quickly.

You can find care instructions on the label of each garment. We generally recommend gentle machine washing and air drying.

Yes, you can specify a different delivery address during the order process.

You'll find the newsletter registration form at the bottom of our website. There you can register using your email address.

Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay up-to-date.

Yes, you can exchange or return items within 30 days of receipt.

After receiving and inspecting the return, the refund takes approximately 5-7 business days.